Scaling Without Stockouts: How a Southern Ghana FMCG Retailer Cut Lost Sales by 40%

August 12, 2025 — Founder's Corner
Retail inventory improvement
Key Takeaway: A weekly inventory rhythm and dynamic reorder points (derived from 12 weeks of sales) cut stockouts by 40% without raising holding cost.

Context

FMCG retailer (5 branches, Southern Ghana). Frequent weekend stockouts on top 60 SKUs created lost sales and strained cashflow. Patterns validated against till data and supplier delivery logs.

What changed

Results

Local references

Benchmarked against GRA VAT filing cadence and seasonality noted in GIPC sector briefs; corroborated with supplier delivery SLAs from local chambers' case notes.

For your team (Kwame, Ama, Nana)

Discussion questions

  1. Which SKUs create the biggest weekend risk, and why?
  2. What delivery frequency change frees cash this month?
  3. How will we track “lost sales avoided” weekly?

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